About Us

To align with our customer’s needs, our current operations are based in New South Wales and central Queensland, with operational depots in Sarina and Mackay in QLD, and Mayfield West, Carrington, and Muswellbrook in NSW.  We also maintain operational accreditation in all mainland states of Australia, allowing our business to assess new operations beyond our current footprint.

Our aim is to be Australia’s leading rail-based logistics partner of choice, delivering value through exemplary customer service, operational excellence, and continuous innovation and improvement.

As a values-driven business, we combine innovation and process with a personalised approach to ensure smooth and fully integrated supply chain solutions. Our ambition is to broaden our service offering in the energy, manufacturing, agriculture- export sectors to deliver what matters most to Australian communities.

One Rail Australia’s journey is nurtured through years of industry experience throughout Australia and across the globe:

Our business aims to deliver safe, reliable operations while positioning for long-term success.

Always maintain safe, reliable, operations while positioning the business for the long term.

• Demonstrate a consistent record of superior operational performance.
• Maintain industry leadership in safety, reliability, and agility in delivering customer value.
• Cultivate a team of skilled individuals and foster a “One Team” culture that sets us apart as the preferred provider.

Secure volumes to secure the long-term sustainability of the business.

• Actively pursue growth opportunities in bulk transportation.
• Transform short-term agreements into enduring partnerships.
• Extend existing tenures and secure contestable volumes with both new and existing customers.
• Pursue targeted expansion through informed, strategic, and well-considered opportunities.

Position the business for the long term.

• Diversify the business in terms of commodities hauled, geography and customer base.
• Leverage our existing strong performance foundation and asset strength for long-term sustainability of the business.
• Continue to champion the sustainable advantages of rail efficiency over alternative transportation methods.